Privacy Policy

1. Introduction

Welcome to Zentrix ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service") available at zentrix.health.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you register.
• Health & Fitness Data: Age, gender, height, weight, fitness goals, calorie intake, workout logs, and progress photos that you voluntarily enter.
• Food Logs: Meals, nutritional information, and food photos you upload for AI analysis.
• Device Information: Device type, operating system, and app version for technical support and optimization.
• Usage Data: How you interact with the app, features used, and session durations.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Zentrix Service
• Personalize your nutrition and fitness recommendations
• Process payments and manage subscriptions
• Send you service-related notifications and updates
• Analyze app usage to improve features and user experience
• Respond to your comments, questions, and support requests
• Detect and prevent fraudulent or unauthorized activity

4. Camera & Photo Access

Zentrix requests access to your device camera and photo library solely for the purpose of enabling food photo capture and AI-based nutritional analysis, as well as uploading progress photos. We do not store or transmit your photos beyond what is necessary to provide this feature. Photos are processed to extract nutritional data and may be stored securely in your personal account.

5. Health Data

Health and fitness data you provide (weight, calories, body measurements, etc.) is used exclusively to power your personalized plan within Zentrix. We treat this data with the highest level of sensitivity. We do not sell your health data to third parties under any circumstances.

6. Sharing Your Information

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., payment processors, cloud hosting) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect the rights, safety, and property of Zentrix or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at support@zentrix.health.

8. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Zentrix is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete such information promptly.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Data portability (receiving your data in a structured format)

To exercise these rights, contact us at support@zentrix.health.

11. Third-Party Services

Our Service may contain links to or integrate with third-party services (e.g., payment providers, analytics). We are not responsible for the privacy practices of those services and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page and, where appropriate, through in-app notification or email.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: